Hey, I'm Laila! 👋 Western University Graduate in Computer Science & Media Studies
I design and build data-driven products that deliver real impact.
About Me
Computer Science and Media & Communication Studies graduate from Western University.
I enjoy building intuitive, user-focused digital experiences by connecting technical solutions with real human needs. My background in software development, data analysis, and UX design allows me to create products grounded in user research.
In my free time, I love exploring new coffee shops and planning my next trip abroad ✈️
Let's connect!
Work Experience
Western Technology Services - Western University
Sept. 2025 - April 2025
Tech Lead & Digital Media Designer
- Designed accessible, audience-tailored digital learning assets using Adobe Creative Suite and structured course content on Brightspace LMS, shaping the learning experience for hundreds of students
Hydro One
Jan. 2025 - August 2025
Customer Experience Analyst Intern
- Analyzed 30,000+ customer records to surface UX friction points in the myEnergy Rewards program, translating findings into actionable recommendations and Power BI dashboards that directly informed roadmap decisions
IO Industries
May 2024 - Dec. 2024
Software Engineer Intern
- Built tools using C++ and JavaScript (React.js, Node.js) to resolved top customer pain points, serving hundreds of users monthly
The Peninsula Qatar
June 2023 - August 2023
Reporter
- Reported and wrote news features for one of Qatar's leading English-language daily newspapers, covering culture, society, and general news
The Western Gazette - Western University
Jan. 2023 - May 2023
News Intern
- Reported and wrote news pieces for Western University's independent student newspaper, covering campus news and student life
My Work
Lens Calculator — IO Industries
React.jsNode.js
A live tool that eliminates lens-camera compatibility guesswork, resolving 30%+ of support inquiries
MSA Website — Western University
JavaScriptMongoDBFigma
A website for Western University's Muslim Students' Association, displaying events, prayer times, and more
Triage Track — Hackathon
JavaScriptVoiceFlowClaude 2.0Figma
Emergency triage management tool built in 72 hours with AI voice intake
